• e-Commerce Fraud: The Rapidly Growing Challenge for Retail Investigations

  • From Leading Her Team in Technical Fouls to Leading RILA’s AP Efforts

  • Aria Resort & Casino, Las Vegas: Holding All the Cards When the Chips Are Down

  • Precious Cargo: Tiffany’s Supply-Chain Network

On the Move

Latest On the Move


Johnny Custer, LPC, CFI has a new position; Director of Analytics - Sears Holdings Corporation Click here to learn more


Richard Yaws has a new position; Region Loss Prevention Manager - CVS Health


Andrew Schneider has a new position; Regional Asset Protection Manager - Regis Corporation


Darick Leightyhas a new position; Senior Global Investigator - Walmart


Anthony Williams has a new position; Director of Asset Protection Northeast Division - Walmart Click here to learn more


Tom Cairns CFI, has a new position;Senior Regional Loss Prevention Manager – Dunham’s Sports Click here to read more




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White Papers

Case Study: How Strict Return Rules Can Decrease Retail Revenue


Merchandise return transactions are a critical part of the customer experience of retail. The objective is an optimal return rate, where the retailer finds the right balance between too many returns that may lead to fraud and abuse and too few returns that may lead to customer unhappiness. But how does one arrive at such a measure?


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